1. Introduction

At DIBBZ, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dibbz.com.au/, purchase our products, or engage with our services. Please read this policy carefully.

2. Information We Collect

Personal Information

When you visit our website, make a purchase, or interact with us, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Payment Information: Credit card details and billing address.
• Account Information: Username, password, and other information related to your account.
• Purchase History: Details of products you have purchased from us.
• Communications: Any correspondence you send to us, including emails and messages.

Non-Personal Information

We may also collect non-personal information automatically when you visit our website:

• Log Data: IP address, browser type, operating system, and browsing behavior.
• Cookies: Small data files stored on your device that help us improve your website experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Transactions: To process your orders, manage your payments, and deliver products to you.
• To Provide Customer Support: To respond to your inquiries, provide support, and resolve issues.
• To Improve Our Services: To analyse and improve our website, products, and services.
• To Communicate with You: To send you updates, promotional materials, and other information related to our business.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who help us with payment processing, shipping, and other business operations.
• Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or respond to valid requests from public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information by logging into your account or contacting us.
• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
• Delete: You can request the deletion of your personal information, subject to certain legal obligations.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings and other tools.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@dibbz.com.au.